131 Church Road, North Wales, PA 19454
Mob: +1 267-245-0173 email@example.com
Professional Profile: TrackWise Admin/Developer
Lead developer for implementation of TrackWise v8.x for a leading pharmaceutical company. With more than 4+ years as a TrackWise Admin/developer in installation, upgrade, administrator, configuration, development and support of TrackWise v6.x, 7.x and 8.x. Specialized in configuration of workflows, coordinator, migrator utility.
Area of Expertise
Tools: TrackWise v 6.x, 7.x and 8.x, HP Quality Center
Programing Languages: SQL, PL/SQL, UNIX, PHP
Information Technology Related Employment
HCL Technologies Ltd, Pennsylvania
Senior Software Developer August 2010 - Present
Client Details: Merck & Co.
Merck & Co. is a leading research-driven healthcare company. It is a global health care leader with a diversified portfolio of prescription medicines, vaccines and consumer health products, as well as animal health products.
Worked in the Manufacturing division and tasked with implementation and support of the TrackWise platform in Quality Assurance branch.
Liaised with the customer and IT executives on the requirements to ensure proper execution of quality system workflows.
® Worked as TrackWise developer in the development, validation, configuration of CAPA, Deviation, Complaints and Audits module in the Quality Assurance projects involving TrackWise software.
® Increased process efficiency, reporting and tracking by 20% by implementing module based TrackWise system.
® Maintained company's customer-focused reputation by processing 30-40 detailed inquiries daily, managing inquiry routing and prioritization.
® Excellent understanding of the Software Development Lifecycle (SDLC) and its methodologies with practical knowledge of GxP and Good Documentation Practices (GDP).
Karunya University, Tamil Nadu, India
Bachelor of Engineering, Aug 2010
Electronics and Communication
Articulate and effective in working with individuals of different backgrounds and temperaments.
Accurately record, remember, and verbally communicate detailed information.
Good command of English with strong written and transcription skills.
Received commendation for outstanding performance for 3 consecutive years.
Recognized for the completion of the projects within schedule.
Certification: PL/SQL certification from Oracle
ITIL v3 certification from EXIN.
Work Authorization: Authorized to work in USA